Privacy Policy — nana img
Introduction
Welcome to nana img (nanaimg.app). This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our services. By using nana img, you agree to the practices described in this policy.
Information We Collect
1. Account Information
- What We Collect: Your name, email address, and authentication credentials when you create an account (including third-party sign-in via Google or GitHub).
- Purpose: To manage your account, authenticate your identity, and provide customer support.
2. Usage Data
- What We Collect: Information about how you use nana img, including prompts you submit, images you generate, features you use, generation settings (such as model, resolution, and aspect ratio), and usage frequency.
- Purpose: To improve the service, optimize performance, and make the product easier to use.
3. Device and Technical Information
- What We Collect: IP address, browser type, operating system, device type, screen resolution, and referring URLs.
- Purpose: To ensure service compatibility, diagnose technical issues, and prevent abuse.
4. Cookies and Similar Technologies
- What We Collect: Session cookies, authentication tokens, and settings stored on your device.
- Purpose: To keep you signed in, remember your preferences (such as language and theme), and analyze site traffic.
5. Payment and Billing Information
- What We Collect: Payment method details (processed securely by our third-party payment providers such as Stripe), billing address, transaction history, and credit balance.
- Purpose: To process payments, manage subscriptions, and maintain billing records.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the nana img platform
- Process image generation requests and deliver results
- Manage your account, credits, and subscription
- Send transactional communications (e.g., payment confirmations, service updates)
- Detect, prevent, and address fraud, abuse, or security issues
- Comply with legal obligations
We do not use your prompts or generated images to train AI models unless you explicitly opt in.
Data Storage and Security
- Your data is stored on secure servers with encryption at rest and in transit (TLS/SSL).
- We implement industry-standard security measures including access controls, firewalls, and regular security audits.
- Generated images are stored temporarily for delivery and may be kept for a limited time to support features such as image history. You may delete your generated images at any time.
- While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share data only in the following circumstances:
- Service Providers: With trusted third-party partners (e.g., payment processors, cloud hosting providers, AI model providers) who assist in operating our platform, subject to confidentiality agreements.
- Legal Requirements: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Safety and Rights: To protect the rights, property, or safety of nana img, our users, or the public.
Your Rights
Depending on where you live, you may have the right to:
- Access, correct, or delete your personal information
- Export your data in a portable format
- Withdraw consent for data processing
- Object to or restrict certain data processing activities
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at the email below.
Children's Privacy
nana img is not intended for users under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and update the date at the top. By continuing to use nana img after those changes take effect, you agree to the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@nanaimg.app Website: nanaimg.app
Last updated: March 3, 2026